Become a Social Media Manager: Ultimate Guide

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Oct 25, 2023
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✔ Fact Checked and Written by Steven Hillman FCA Chartered Accountant

Steven is the Editor-in-Chief of Sidehustles.co.uk. He is a Chartered Accountant (FCA) and ICAEW Business and Financial Professional (BFP) and has spent years advising clients on different side hustles and taxation.

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Freelance Social Media Manager Guide: Thriving Online in the uk

Ever wondered how some people turn their love for social media into a profitable business? Well, they've discovered the magic of being a Freelance Social Media Manager. Picture this: you're sipping your morning coffee while posting content for a client across the pond. You're not just typically generating leads or managing customer service; you're shaping brand voices and creating engagement strategies that captivate audiences.


This is no fairy tale but it does need more than just liking posts and following trends. To navigate through all these moving parts successfully, you'll need our ultimate guide on becoming an effective freelance social media manager.


Stick with us as we uncover key areas like choosing your specialisation, setting up efficient business systems and even diversifying income streams to ensure success in your journey. Now let's dive right in!

key takeaways

Focus Point Insightful Takeaway
Earning Potential Freelancers charge £15-£50+/hr in the UK
Maximise Income Offer package services or add-ons like training
Popular Niche Dentists and opticians are lucrative markets
Top Platform Instagram for B2C and LinkedIn for B2B
Essential Skill Crisis management can make or break you
Software Recommendation Hootsuite for managing multiple accounts

Understanding the Role of a Freelance Social Media Manager

Image of laptop with social media icons

A freelance social media manager wears many hats, each playing a crucial role in your online presence. They're responsible for creating compelling content that engages with the target audience and managing customer service interactions on various platforms.


The Importance of Content Creation in Social Media Management


Content creation is at the heart of any good social media strategy. From witty tweets (now called posts on X) to eye-catching Instagram posts, it's about crafting messages that resonate with your audience personas. This involves not only generating engaging posts but also tailoring them to different media platforms.


A freelance social media manager uses analytics tools for data analysis, which helps determine what type of content performs best on each platform. This insight allows them to optimise future content and make sure their efforts are successful.


The Art of Customer Service in Social Media Management


In addition to posting interesting stuff, community management plays an integral part too. The world sees how you handle complaints or questions; therefore it's important that this area isn't overlooked.


Crisis management is another key skill required by every proficient social media manager. A well-handled crisis can enhance brand reputation whereas a poorly managed one can be disastrous.

Choosing Your Specialisation as a Social Media Manager

Image of a man reaching for a like icon

If you're eager to succeed as a freelance social media manager for clients, selecting the right platform is crucial. It not only helps you specialise but also ensures that you're targeting potential clients where they are most active. Whether it's Instagram for B2C or LinkedIn for B2B, understanding the intricacies of each platform can have a significant impact on your effectiveness.


Instagram for B2C


Instagram is ideal for Business to Consumer (B2C) interactions due to its visually-focused approach and large consumer audience. By specialising in Instagram, you can leverage powerful tools like Stories, Reels, and IGTV to master the art of engaging with consumers. Focusing on this platform enables you to offer businesses the precise strategies they desire when it comes to reaching their target audience.


LinkedIn for B2B


On the other hand, LinkedIn is the go-to platform for Business to Business (B2B) interactions. With its professional user base and features such as LinkedIn Pulse and sponsored content options, LinkedIn provides fertile ground for businesses looking to connect with other businesses. Expertise in LinkedIn can make you invaluable to clients seeking industry-specific reach.


Other Platforms: X (formally Twitter), Facebook & pinterest


While not as niche-specific as Instagram and LinkedIn, X (formally Twitter), Facebook and Pinterest are versatile platforms that cater well to both B2B and B2C strategies.


X (formally Twitter) excels in real-time engagement and news updates. This is an ideal platform for politicians and is often a popular, albeit competitive niche for Social Media Managers.


Facebook has an extensive user base and its advertising features make it suitable for various campaigns. This is an ideal platform for niches such as local sports teams, community events and charities.


Pinterest is primarily seen as a B2C platform, although it is often used for B2B. However, B2C is more common as it is predominantly used by individual consumers seeking inspiration, ideas, and products. Businesses in sectors such as fashion, home décor, beauty, and cooking often find Pinterest to be an effective channel for reaching their target audience. The platform enables users to "pin" images and ideas for future reference, making it a powerful tool for businesses with visually appealing or inspiring products or services. Social Media Managers can leverage Pinterest to showcase their clients offerings in a visually captivating manner and drive traffic back to their clients websites for purchases. It holds particular strength for brands targeting female audiences since a significant proportion of Pinterest users are women.


Why Platform Specialisation Matters


The choice of platform specialisation matters because, according to Buffer’s State of Social 2023 report, over 73% of marketers find social media marketing "somewhat effective" or "very effective" for their business. By becoming an expert on one or two platforms, you can be part of this success story.


Specialising allows you to delve deeply into the unique features and user behaviours specific to each platform. Your specialised knowledge will shine through when crafting engagement strategies tailored around distinct audience personas – a critical service that all clients require. By committing yourself to expertise in a particular platform, not only do you become more marketable but also build a level of trust and satisfaction with your clients that is irreplaceable.


emerging social media platforms


Keeping an eye on emerging social media platforms can give you a competitive edge. Being among the first to offer clients expertise in navigating and capitalising on a new platform can position you as an industry leader in that specific area.

Finding Your Niche as a social media manager

Image of text find your niche

The social media landscape is vast and competitive. To stand out and carve a successful path, focusing on a niche can be your secret weapon. By specialising in a particular industry—be it dental practices, accountancy firms, or boutique fashion retailers—you can offer targeted expertise that generalist social media managers can't provide. In this section, we'll delve into the advantages of choosing a niche and how to find potential clients within that niche.


Benefits of Choosing a Niche


  1. Expertise: Specialising in a niche allows you to deepen your knowledge about specific industry challenges and opportunities. This can set you apart from generalist competitors.
  2. Efficiency: When you focus on a particular industry, you can develop templates, strategies, and workflows tailored for that niche, thereby reducing the time spent on each project.
  3. Word-of-Mouth: When you do a good job for one client in a particular industry, word spreads fast. Satisfied clients can refer you to their peers, helping you build a focused client base more quickly.


Popular Niches to Consider


Dental Practices: Managing social media for dental practices involves creating informative and engaging content about dental health, showcasing before-and-after treatment photos, and disseminating patient testimonials.


Accountancy Firms: For accountants, social media is an excellent platform for sharing updates about tax laws, providing money-saving tips, and demonstrating their expertise through case studies and client testimonials.


Boutique Fashion Retailers: This niche requires a keen eye for design, current fashion trends, and a knack for creating visually appealing content that drives online sales or store visits.


How to Find Potential Clients in Your Niche


Industry Events: Attend trade shows, conferences, and webinars where you can meet potential clients. Networking at these events can provide invaluable contacts.


Social Listening: Use tools like Hootsuite or Mention to track conversations about specific industry-related topics. When you find a business that's actively discussing its challenges, offer your services.


Online Directories: Platforms like LinkedIn and even specialised industry directories can be gold mines for finding businesses that need your specialised services.


Referrals: Don't underestimate the power of word-of-mouth. Ask satisfied clients to refer you to other businesses that could benefit from your specialised social media services.


Cold Outreach: While not everyone appreciates unsolicited messages, a well-crafted email to a prospective client detailing how you can solve their specific issues can sometimes turn a cold lead into a warm one.

key takeaway

By taking the time to choose a niche that aligns with your skills and interests, you'll be better positioned to offer valuable services that meet the unique needs of your clients. This targeted approach will not only set you apart but also make it easier to find and retain clients, ensuring a successful and fulfilling career as a social media manager.

Pricing Structure for Freelance Social Media Managers

Image of a note pad with words pricing structure

One key question that often pops up among freelance social media managers is how to structure their pricing. Should they charge hourly rates, or should they offer bespoke packages?


The solution is to comprehend the requirements of your customer and match them with what you are able to offer.


Creating Bespoke Packages for Clients


To create a pricing structure based on tailored services, it's essential first to understand your client's social media objectives. Do they need help generating leads? Or are they more interested in building brand awareness?


Your pricing strategy should reflect these considerations, allowing you to craft bespoke packages that give value while also meeting specific goals.


A good rule of thumb: don't undervalue yourself. Social Media Examiner suggests setting prices at levels reflecting not only time spent but also expertise applied.


Freelancers usually price their services from around £15 per hour for beginners and up to £50+ an hour for experienced managers.


However, bespoke packaging rather than charging by hour helps highlight this unique blend of skills and experience each manager brings into play.

Diversifying Income Streams for Freelance Social Media Managers

Image of a blocks with words diversify your income

As a freelance social media manager, diversifying your income streams can help to secure financial stability. But how exactly do you go about it? One of the most effective ways is by offering additional services.


How Training and Consultancy Can Boost Your Income


If you're an expert in social media management, why not share your knowledge through training or consultancy? You could offer courses on key areas like engagement strategies and content strategy. This will not only provide extra revenue but also enhance your reputation within the industry.


In addition to this, consider membership schemes where businesses pay a regular fee for ongoing support. These could include social selling techniques or advice on creating compelling customer avatars.


You might even decide to sell comprehensive guides on various aspects of social media marketing. Not every business owner has time to become a master of all things digital; they'll be grateful for practical resources that simplify complex topics. Statistically speaking, with 9 out of 10 businesses using some form of online advertising in the UK, there's certainly demand.

key takeaway

Remember - diversification isn't just about increasing earnings; it's also about building resilience into your business model.

Setting Up Efficient Business Systems for Social Media Management

Image of a smiling lady and laptop

From managing customer service on social media platforms to creating engaging content strategies, there's plenty to do.


To keep everything running smoothly and efficiently, it’s vital to set up good business systems. But what does this involve?


Streamlining Processes with Virtual Assistants


The first step is delegating tasks that eat into your time but don't necessarily require your expertise. Tasks like scheduling posts or tracking key metrics can be handed over to virtual assistants. This lets you focus more on strategy and less on admin work.


Focusing on Key Areas of Social Media Marketing Goals


In addition to delegation, another crucial aspect of setting up efficient business systems is focusing efforts where they matter most - meeting the client's marketing goals. Whether it’s boosting brand visibility or generating leads through influencer strategy, ensuring each action aligns with these objectives can make your operations significantly more effective.


Maintaining Brand Voice Across All Platforms


A consistent brand voice across all media platforms ensures cohesive messaging which builds trust among target audience members. It helps businesses engage better with their audience personas while keeping engagement strategies intact.

Utilising Software Tools for Social Media Management

Image of a smiling lady and laptop

Managing multiple clients' social media campaigns and accounts can be a challenging task, especially when it comes to tracking post schedules, monitoring engagement, and measuring outcomes.


Thankfully, there are software solutions designed to make this aspect of social media management more streamlined and effective. Our personal favourite and one of the leading tools in this space is Hootsuite.


Why Choose Hootsuite?


Hootsuite is a comprehensive social media management platform that allows you to schedule posts, track social media conversations, and measure performance, all from a single dashboard. With its user-friendly interface, you can manage multiple social media accounts simultaneously, saving valuable time and ensuring a more cohesive strategy across platforms.


Features That Make a Difference


  • Scheduled Posting: Pre-plan your clients social media calendar and let Hootsuite take care of the posting. This ensures consistent engagement without requiring you to be online 24/7.


  • Analytics: Hootsuite offers robust analytics features, giving you the insights needed to understand what's working and what needs improvement in your social media strategies.


  • Collaboration: If you're working with a team or even virtual assistants, Hootsuite's collaboration features make it easy to delegate tasks and ensure everyone is on the same page.


Other Software Options


While Hootsuite is a great all-rounder, there are other software solutions designed for specific social media platforms or tasks. Examples include Tailwind for Pinterest and Instagram, or Buffer for simpler posting capabilities across multiple platforms.


By integrating software like Hootsuite into your freelance social media management practice, you not only make your day-to-day tasks more manageable but also add a layer of professionalism that can impress clients and improve outcomes.

FAQs

  • How to become a freelance social media manager with no experience?

    To kick off without any prior know-how, start by learning about different platforms. Follow this up with online courses or tutorials that focus on effective strategies for managing social media accounts.


  • How much should I charge as a freelance social media manager UK?

    In the UK, freelancers usually price their services from around £15 per hour for beginners and up to £50+ an hour for experienced managers. Remember though - consider both market trends and your skillset when setting fees.


  • How much do freelance social media managers charge per day UK?

    The daily rate in the UK varies widely but tends to fall within the range of £150-£400 depending on factors like platform expertise and client demands.


Final thoughts

Image of text final thoughts

Is there not an awful lot to take in? But that’s what makes the journey of becoming a freelance social media manager exciting.


You've learned how vital content creation is in shaping brand voices and engagement strategies. And remember, it's not just about posting; good customer service can turn followers into advocates.


Your specialisation is your power - showcasing expertise on one platform can make you stand out from the crowd. Equally important is getting pricing right: bespoke packages over hourly rates will add value to your clients.


Diversifying income streams such as training or consultancy enhances your offer while increasing earnings. Efficient business systems help manage all these moving parts with ease, making sure everything runs smoothly.


This Freelance Social Media Manager Guide has equipped you with key insights needed for thriving online - now go ahead and unleash that potential!

BEFORE YOU GO...

Mastering the art of social media management is a fantastic journey, but it's just the tip of the iceberg when it comes to unlocking your earning potential. Think your skills could be put to use in other side hustles as well? You might be pleasantly surprised! Just like the best tweet is worthless without the right audience, your skill set might be an untapped goldmine for multiple income streams.


Don't miss our next article, where we delve into the "Top 10 UK Side Hustles"—a comprehensive list that might just inspire your next big move. Expand your horizons and find the side hustle that fits you like a glove. Because let's face it, diversifying your income is never a bad idea!


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sidehustles.co.uk one-minute podcast

🎧 Listen Now: Sidehustles.co.uk

One-Minute Podcast Become a Social Media Manager: Ultimate Guide

Welcome to the Sidehustles.co.uk One Minute Podcast. In the next 60 seconds, we're sharing a real-world insight from our network of seasoned side hustlers. This quick tip is designed to offer you practical advice that you can apply immediately in your side hustle journey.


Today, we're talking about Becoming a Social Media Manager in the UK. Here's a quick tip for aspiring social media managers. You've probably heard that the riches are in the niches, right? Well, it's absolutely true, especially in a market as diverse as the UK.


Take a side hustler in our network as an example. He initially dabbled in social media management across various sectors but then chose to focus solely on healthcare, specifically targeting dentists and opticians. And guess what? His business took off! He became the go-to expert for dental and optical practices looking to boost their social media presence. The key was that he understood the unique challenges and opportunities of these fields—like the stringent advertising guidelines and the specific needs of their customer base. By niching down, he could offer tailored solutions and charge a premium for his specialised services.


So, if you want to stand out and charge higher rates as a social media manager, zero in on a niche. Trust me, your expertise will not only attract the right clients but also allow you to deliver exceptional value.


That's your one-minute real-world insight. Stay tuned for more!

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✔ Fact Checked and Written by 

Steven Hillman FCA Chartered Accountant


Steven is the Editor-in-Chief of Sidehustles.co.uk. He is a Chartered Accountant (FCA) and ICAEW Business and Financial Professional (BFP) and has spent years advising clients on different side hustles and taxation.

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