UserTesting.com Review: Is It Worth It?

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Nov 09, 2023
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✔ Fact Checked and Written by Steven Hillman FCA Chartered Accountant

Steven is the Editor-in-Chief of Sidehustles.co.uk. He is a Chartered Accountant (FCA) and ICAEW Business and Financial Professional (BFP) and has spent years advising clients on different side hustles and taxation.

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🎧 Listen Now: Sidehustles.co.uk One-Minute Podcast: UserTesting.com Review: Is It Worth It?

Transcript available below.

OUR guide on UserTesting.com 

Every day, the digital landscape expands with countless new websites, each vying for attention. However, many launch with imperfections, and achieving a seamless user experience is a top priority. This is where UserTesting.com steps in, offering a platform where businesses seek real-world users to evaluate their websites. For those exploring lucrative side hustles, joining UserTesting.com's team of testers could be an attractive opportunity.


Would you be willing to earn money by providing valuable feedback on websites? Wondering if the pay matches the effort? In this article, we'll delve into UserTesting.com, guiding you through what you need to know to decide if this is the side hustle that could pay off for you.

About UserTesting.com

Image of UserTesting Logo

User-friendly design is an important consideration when creating websites. Nobody will engage with a page that’s hard or frustrating to use. Website owners must design their pages with visitors’ needs in mind, but it’s hard to gain quantitative data about what these needs are.


UserTesting.com bridges this gap by pairing registered testers with companies who need to find real-life, regular people who can evaluate their websites. In turn, the testers get paid for reviewing the website and sharing their human insight.


The platform has been around since 1999, and is chiefly a US company — so, expect your payments to be made in US dollars. Thankfully, the website is available in the UK as well as other territories all over the world.

Who Can Join the Website?

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UserTesting.com requires you to be at least 18 years old to sign up. Having a laptop or a phone is a given since you’ll be testing websites. Make sure that your device has a working microphone as some tasks will require you to share your opinions out loud.


Another minimum requirement you need to join is a PayPal account, as this is where UserTesting.com will send payments — make sure you have one before creating a profile on the platform.


Before you can start reviewing a website, you will also need to do the screener test. Customers will be able to see the results of your screener tests as well as the test video you upload — this is one way they can match their website to your demographic. If you pass the test, only then can you begin testing a website.

Ways To Earn Money on UserTesting.com

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Unlike other get-paid-to sites, there is only one way you can earn money on UserTesting.com: testing websites, web products, and other similar types of software. While the tasks may appear singular, however, there is actually a lot of variety in the things you will do.


You may be asked to check the usability of a website page, test a prototype software or feature, or see how a website behaves on a mobile screen. Simply browse the available tests and see if you’re compatible with the website through the screener test.

Earning Potential

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According to UserTesting.com, you could earn an average of $10 per test, which is a little above £8 as of writing. You could also earn up to $120 if you have a Live Conversation with a website owner or developer. Live Conversations are when you attend an online meeting with a UserTesting.com client and share your opinion about their website. Some tasks also provide a small bonus if you do well.


The pay may seem good, but one major limiting factor is the frequency of tests. Some have reported doing only a few within a week. At most, you can take one to two tests a day. Another source of hindrance is the screener tests. These make it harder for you to qualify for some of the tasks. If you manage to get a test daily for five days, you could potentially earn around £40. Since most of the tests are 10 to 20 minutes long, you’ll only have to work for less than two hours during a week to reach £40.

Getting Paid

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As we mentioned above, UserTesting.com requires you to have a PayPal account, which is where they’ll pay you. Unlike other task-oriented websites, UserTesting.com does not allow you to exchange money for gift cards.


One other important thing to remember, as mentioned above, is that the website pays in US dollars. Thankfully, PayPal can instantly convert your money into the intended currency.

Signing Up for UserTesting.com

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To become a tester on UserTesting.com, you must follow these steps.


  1. Visit the UserTesting.com website and click or tap “Get Paid to Test.”
  2. Enter your email and click “Get Started.”
  3. You will need to share the requested information, such as your complete name and address.
  4. Answer the practice test. Once you pass, you can start browsing for tasks.
  5. If you’re using a mobile phone, be sure to download the UserTesting app on the iOS App Store or Android Play Store.

UserTesting.com Pros and Cons

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While reviewing UserTesting.com, we found several advantages and disadvantages that could affect your experience. Here’s what to expect as a tester.


Pros


  • High payout for each task you accomplish
  • Consistent and reliable payouts
  • Anyone above 18 can join
  • Wide variety of tasks to do


Cons


  • Payments are limited to PayPal
  • Screener tests can make it harder for you to qualify for a test
  • Test frequency may not always be reliable

FAQs

  • What is UserTesting.com and how does it work?

    UserTesting.com is an online platform that connects companies with users who can test and provide feedback on websites, apps, and other digital products. It operates on a simple principle: real-world users share insights about their experiences with a product, which helps companies improve usability and customer satisfaction. Testers on UserTesting.com are given tasks that typically involve completing a set of actions on a website while speaking their thoughts out loud. After completing these tasks, testers are paid for their time and insights.

  • Can anyone join UserTesting.com as a tester?

    Almost anyone over the age of 18 with a computer or smartphone and internet access can become a tester on UserTesting.com. However, there are a few requirements: you must be able to communicate effectively in English, have a PayPal account for receiving payments, and be able to pass a practice test which assesses your ability to provide insightful feedback.

  • How much can you potentially earn with UserTesting.com?

    The earning potential on UserTesting.com varies based on the number of tests you qualify for and complete. Each test typically pays around $10, and some in-depth interviews or longer studies can pay up to $120. However, the availability of tests can fluctuate, and not all testers may qualify for all tests, so earnings will differ between users.




  • How does payment work on UserTesting.com?

    UserTesting.com pays its testers through PayPal. After completing a test, payments are typically processed within 7 days. As payments are made in US dollars, it is essential for international testers to have a PayPal account that can handle the currency conversion if necessary.

  • Is UserTesting.com available for users in the United Kingdom?

    Yes, UserTesting.com is accessible to users in the United Kingdom. While it is a US-based company, the platform offers its services globally, including in the UK. This means that residents of the UK who meet the platform's requirements—such as being over the age of 18, possessing a device with internet access and a microphone, and having a PayPal account—can sign up to become testers. Payments are made in US dollars, so UK testers will have their earnings converted to British pounds upon transfer to their PayPal accounts.

Is usertesting a Good Side Hustle?

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Through UserTesting.com, you can try out websites and earn money by sharing your feedback. We’ve found that it’s a great side hustle, but we don’t recommend it as a main income source. You may not always qualify for tasks, and the frequency of tests is not overly reliable.

BEFORE YOU GO...

Navigating UserTesting.com is only the start. If you’re looking to broaden your horizons in the world of online side hustles, why not consider the potential of paid surveys? Much like ensuring your daily tools are right for the job, finding the right platform for making money online is crucial.


Join us in our next article where we provide a detailed guide on how to earn through paid surveys. Let’s unravel the possibilities together and find out how you can add to your income stream, efficiently and effectively. Don’t miss out—there’s more to explore right after this.


MAKE MONEY FROM PAID SURVEYS

sidehustles.co.uk one-minute podcast

🎧 Listen Now:

Sidehustles.co.uk One-Minute Podcast

UserTesting.com Review 2023: Is It Worth It?

Welcome to the Sidehustles.co.uk One Minute Podcast. In the next 60 seconds, we're sharing a real-world insight from our network of seasoned side hustlers. This quick tip is designed to offer you practical advice that you can apply immediately in your side hustle journey.


Today, we're talking about UserTesting dot com. If you're considering it as a potential side hustle, here's a practical tip that could make a real difference: Treat each test like a professional consultancy project. Businesses are looking for genuine, constructive feedback that they can act on. So, provide detailed, thoughtful commentary rather than generic advice. Highlight specifics about what you find intuitive or challenging, and suggest how the user experience could be enhanced. This approach not only increases the chance of your reviews being highly valued, leading to more opportunities but also sharpens your analytical skills—a transferable asset in any business context. Remember, quality feedback is a win-win; companies improve their websites, and you enhance your reputation as a tester, potentially unlocking higher-paying tasks.


That's your one-minute real-world insight. Stay tuned for more!

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✔ Fact Checked and Written by 

Steven Hillman FCA Chartered Accountant


Steven is the Editor-in-Chief of Sidehustles.co.uk. He is a Chartered Accountant (FCA) and ICAEW Business and Financial Professional (BFP) and has spent years advising clients on different side hustles and taxation.

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